At c168, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
The principles that shape how we manage your personal information
We only collect data that is genuinely necessary for the clearly stated purposes. There is no excessive collection of data irrelevant to the services you use on the c168 platform.
All your personal data and financial transactions are protected by continuous 256-bit SSL encryption. This means every piece of information transmitted between your device and the c168 servers cannot be intercepted by unauthorised parties.
C168 has never and will never sell, rent, or trade members' personal information to any third party for commercial purposes. Your data remains entirely yours.
You have the full right to access, amend, download, or request deletion of your personal data at any time via your account settings or by contacting our support team.
Your data is not stored indefinitely. c168 sets clear retention periods for each data category in accordance with legal and operational requirements — after which the data is securely deleted.
In the event of any data security breach that may affect you, c168 is committed to notifying affected members within 72 hours and taking immediate remedial action.
For any enquiries regarding your data privacy, contact our team:
This Privacy Policy is issued by c168 and applies to all users who access or use our platform, including the c168.lc website, Android and iOS mobile apps, and any digital services we offer.
We understand that your trust in c168 depends in large part on how we handle your personal information. This policy is written in clear, plain language — not filled with confusing legal jargon — so you truly understand your rights and how we respect them.
C168 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Every data processing activity we carry out has a valid legal basis and a clear purpose.
Note: By using the c168 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our platform.
C168 collects your personal information through several means: information you provide directly during registration, information collected automatically during your use of the platform, and information we receive from legitimate third parties.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, MyKad number, profile photo | Account Registration & KYC |
| Contact | Email address, mobile phone number | Account registration |
| Financial | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical | IP address, device type, operating system, web browser | Automatically during use |
| Behaviour | Wagering history, favourite games, session duration | Automatically during use |
| Communication | Support chat records, emails, complaints | Interactions with customer support |
We do not collect sensitive information such as biometric data, health records, or religious beliefs unless required by law.
Every piece of information we collect is used for a specific and legitimate purpose. c168 does not use your data for any purpose not stated in this policy without first obtaining your consent.
C168 does not sell or trade your personal data. However, there are limited situations where we need to share your information with certain parties for legitimate operational purposes:
Important: All third parties with whom we share data are bound by strict data protection agreements and are only permitted to use your information for the specified purposes.
C168 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
While no system can be guaranteed 100% secure, c168 takes all reasonable measures and meets industry standards to keep your data safe at all times.
The c168 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the c168 platform.
Under the Personal Data Protection Act 2010 and c168's internal policies, you have the following rights regarding your personal data:
You have the right to know what personal data we hold about you and to obtain a copy of it.
You may request the correction of any inaccurate or incomplete information in our records.
You may request the deletion of your data, subject to legal obligations that require us to retain it.
You may object to the processing of your data for marketing or analytics purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we temporarily limit how we process your data.
To exercise any of the above rights, contact the c168 support team via Live Chat or email. We will process your request within 14 working days.
The c168 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from minors.
If we discover that we have inadvertently collected data from a person under the age of 18, we will immediately take steps to delete that data and close the account in question.
If you become aware that a minor has registered on the c168 platform, please notify us immediately at [email protected] so that prompt action can be taken.
As an online platform, some of your data may be stored or processed on servers located outside Malaysia. Any such data transfers are carried out in compliance with applicable legal requirements and with adequate protective measures in place.
C168 reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments.
We recommend that you review this Privacy Policy page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding how c168 handles your personal data, our team is ready to assist you at any time.
We are committed to addressing every privacy-related enquiry seriously and within a reasonable timeframe. Your trust is our most valuable asset, and we will never take any concern you raise lightly.
We understand that entrusting your personal information to any platform requires a high level of confidence. At c168, protecting your privacy is not merely a procedure — it is a core value we uphold. Register today and enjoy a safe, transparent, and responsible gaming experience.