C168 Terms and Conditions — Complete Guide for Malaysia Betting Platform Members

01Acceptance of Terms of Use

By accessing, registering for, or using any part of the c168 platform — whether through the website, mobile app, or any digital channel we provide — you hereby acknowledge that you have read, understood, and agreed to be bound by all Terms and Conditions set out in this document.

If you disagree with any part of these terms, you are required to stop using the c168 platform immediately. Continued use of our platform following any changes to the terms will be considered acceptance of the updated terms.

02Member Eligibility

To register and use the c168 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Be a legally competent individual entitled to enter into a legally binding agreement in the country or territory of your residence.
• Not located in a geographic area where online gambling is prohibited or restricted by local law.
• Never previously banned or suspended by c168 for terms violations or fraud.
• Register under your own name and not on behalf of any other individual or entity.

03Registration & Account Management

Each member is only permitted to hold one (1) active account on the c168 platform. Owning more than one account — whether under your real name, an alias, or different identities — is strictly prohibited.

During registration, you are required to provide accurate, current, and complete information. This includes your full name, date of birth, email address, and an active mobile number. False or inaccurate information may result in account suspension and balance withholding.

• Your username and password are solely your responsibility to keep secure.
• C168 will never ask for your password via email, live chat, or phone.
• Any activity that occurs in your account is considered authorized by you unless you report it to us immediately.
• Identity verification (KYC) is required before the first withdrawal is processed.

04Deposit & Payment Methods

C168 accepts deposits via a range of secure and trusted payment methods, including FPX, DuitNow QR, Touch 'n Go eWallet, Boost, internet banking transfers, and other local Malaysia payment methods.

• The minimum deposit is RM 10 or the amount specified according to the selected payment method.
• All deposits must originate from a legitimate source and belong to you.
• C168 does not accept deposits from credit cards or loans.
• Deposits are typically credited to your account within 1–5 minutes after successful payment verification.
• If a deposit is not credited within 30 minutes, please contact our customer support with proof of the transaction.

05Cash Withdrawal

C168 is committed to processing all valid withdrawals as quickly as possible. We understand that your winnings are rightfully yours, and we will not make the withdrawal process any more complicated than necessary.

• Minimum withdrawal is RM 30 per transaction.
• Withdrawals are typically processed within 5–15 minutes for accounts that have completed full KYC verification.
• The bank account or e-wallet used for withdrawals must be registered under the same name as the c168 account holder.
• The first withdrawal requires identity document verification (MyKad or passport) and proof of address.
• C168 reserves the right to conduct additional checks on withdrawals that exceed certain limits.
• Withdrawals will not be processed if the bonus rollover requirements have not been met.

06Bonus & Promotions

C168 offers a variety of attractive promotions for both new and existing members. All bonuses and promotions are subject to the specific terms and conditions stated on the respective promotions page.

• The welcome bonus is eligible to be claimed one time only by each eligible new member.
• All bonuses have rollover requirement (rollover) that must be met before any withdrawal is permitted.
• Rollover requirements typically range from 5x to 20x depending on the bonus type — please check the respective promotion terms.
• C168 reserves the right to void any bonus obtained through unauthorized means or system abuse.
• Bonuses cannot be transferred between accounts and hold no cash value until the rollover requirement is met.
• Any attempt to abuse the bonus system — including the use of multiple accounts or hedge betting — will result in bonus cancellation and possible account closure.

07Betting Rules & Platform Usage

All bets placed on the c168 platform are final once confirmed by the system. Members are responsible for ensuring every bet placed is accurate before final confirmation.

• Minimum and maximum betting limits vary by game type and market — please refer to the respective game rules.
• C168 reserves the right to void or re-settle any wager in the event of a technical error, incorrect odds, or exceptional circumstances.
• The use of automated software (bots), artificial intelligence systems, or any third-party tools to automate wagering is strictly prohibited.
• Abuse of technical advantages or exploitation of system bugs must be reported to c168 — any winnings obtained through such means will be voided.
• C168 uses certified RNG (Random Number Generator) technology across all games, ensuring results that are fully fair and random.

08Account Suspension & Closure

C168 reserves the right to suspend or close any account without prior notice if there is evidence or reasonable suspicion that the account is involved in any of the following:

• Identity fraud or use of another person's personal information.
• Money laundering or suspicious financial activity.
• Owning or operating more than one account.
• Abuse of the bonus or promotion system.
• Use of unauthorized software or tools to gain an unfair advantage.
• Abusive, threatening, or disrespectful behavior toward staff or other members.

Members may also request to close their own account by contacting our customer support team. Any eligible balance will be returned upon completion of the verification process.

09Responsible Gaming

C168 cares about the well-being of all our members. We provide a range of self-control tools to help you play within healthy and responsible limits.

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a limit on how much you are willing to lose within a specified period.
• Session Limit: Set session time limits to control how long you spend on the platform.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Apply for a permanent or fixed-term self-exclusion from the platform.

10Responsible Limits

To the extent permitted by applicable law, c168 shall not be liable for any indirect, incidental, special, or consequential losses or damages arising from the use of our platform, including but not limited to:

• Loss of anticipated profits or winnings due to technical failures or service interruptions.
• Losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.
• Delays in transaction processing caused by factors beyond c168's control, such as third-party banking system disruptions.
• Losses arising from the lawful closure of an account due to a member's breach of these terms.

C168 makes no guarantee that the platform will always be free from interruptions or errors. However, we are committed to resolving any technical issues as promptly as possible.

11Changes to Terms and Conditions

C168 reserves the right to modify, add, or update any part of these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being published on our platform.

• Members will be notified of significant changes via email or in-platform notifications.
• Continued use of the c168 platform after changes are published is considered acceptance of the updated terms.
• It is the member's responsibility to review these Terms and Conditions periodically to stay informed of the latest updates.

12Applicable Law & Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction where c168 is licensed and operates. Any disputes arising from or relating to these terms shall be resolved through arbitration or a competent court under the applicable jurisdiction.

By using the c168 platform, you acknowledge that you have read, understood, and agreed to all terms set out in this document. If you have any questions regarding these terms, please contact our customer support team, available 24 hours a day, 7 days a week.